Privacy Policy
Last updated: October 2026
FilcoreVN (Filcore Company Limited) respects your privacy. This policy explains what information we collect and how we use and protect it.
1. Information we collect
- Name, email address, phone / WhatsApp number and company name.
- Files, artwork and project details that you send us.
- Billing information needed for invoices (company name, address, tax ID) when you request it.
- A small cookie that remembers your language choice (English or Vietnamese).
We do not collect or store payment card details on this website.
2. How we use it
- To reply to your request, prepare quotes, deliver files and issue invoices.
- To provide support and revisions.
- To send news or offers only if you agree; you can unsubscribe at any time.
3. Your files are confidential
- Your files and designs are used only to complete your order. We never sell, share or reuse them.
- We do not show your work in our portfolio without your written permission.
- A Non-Disclosure Agreement (NDA) can be signed on request.
4. Sharing information
We do not sell your personal data. We only share it with service providers needed to run our business (for example email and file hosting), or with authorities when required by law.
5. Storage and security
We keep your data only as long as needed for your order, accounting and legal obligations. Project files are deleted 90 days after delivery or earlier on request.
6. Your rights
You may ask to see, correct or delete your personal data at any time by emailing [email protected].
Contact
FILCORE COMPANY LIMITED (Cong ty TNHH Filcore) — Business Registration No. 0319717345
Address: 36 Duong So 1, Khu Pho 22, Phuong Binh Hung Hoa, Ho Chi Minh City, Vietnam
Phone / WhatsApp / Zalo: +84 963 689 560 · Email: [email protected]